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CUSTOMER SERVICE: LeatherCare offers weekly pickup and delivery service to most cities in Oregon and Washington. In those areas not covered by our weekly route service, we suggest using UPS or US Mail. Restoration Line: 206-286-1866 Seattle: 901 Elliott Avenue West Seattle, WA 98119 Local Telephone: 206-285-2225 Fax: 206-285-5859 6303 SE Powell Blvd. Portland, OR 97206 Local Telephone: 503-234-1625 |
Leathers and
Suedes
- Please get customer's complete name and daytime phone number.
- Please pin tag all garments.
- Carefully inspect suede garments for breaks, discoloration, scuffs, thin rough areas, cuts, and excessive perspiration. Any scars or skin blemishes originally masked by the leather tanner may be more evident after cleaning.
- Look for unusual spots or stains.
- Inspect for missing buttons, snaps and broken zippers.
- Check leather garments for cracking or hard dry skins.
- Check if the lining hangs below the garment or extends from the sleeves indicating shrinkage.
- All matching pieces should be cleaned at the same time.
- Look for fading or oxidation.
Check an unexposed area such as under pocket
flaps and collars. Explain that oxidation and sun fade permanently damage the color. In refinishing we will attempt to restore the color as near the original shade as possible.
All garments will be repaired
as part of our normal cleaning process. Minor repairs are done
at no charge. However, some repairs require more than an allotted
time. They will be charged on a time basis only, If your customers
will not pay for repairs please specify "NO REPAIRS".
Ask customers if WaterResist is desired. The process is a deterrent
to water spotting and highly recommended. Please take down full
names and daytime phone numbers for all customers.
Leather
Repair & Alterations
We provide the highest
quality leather and suede repair work available. Many types of
repairs are do-able, such as button and snap replacement, panel
replacement, new linings, zipper replacement, etc. We gladly
provide prompt estimates for any type of leather repair. Due
to the intricacy of repairing leather apparel, please allow a
minimum of 2 weeks for completion of major repairs.
Furs and sheepskins
Carefully inspect fur garments for discoloration and oxidation. White furs often turn yellow, a normal oxidizing process.
- Please ask your customer's full name and day time phone numbers.
- Look for tears, holes, worn area.
- Check for dry or hard areas and soiled condition.
- Count buttons, belts, hooks and eyes.
- Inspect the lining for stains, tears, and worn area.
All furs will be repaired as part of the cleaning process and charged on a time basis only. Specify if "No Repairs" are to be done.
Give us a call at 206-285-2225 - Monday through Friday, 7am-6pm. We'll be happy to answer your questions.
TOLL-FREE
CUSTOMER SERVICE:
1-888-309-5347
For all
fabric restoration questions, call
1-206-286-1866
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